Cancellation Policy
Last updated: September 2026
Cancelling an order
- You can cancel an order any time before it is dispatched, from the order details screen.
- Once dispatched, an order can't be cancelled but may be returned per the Refund & Return Policy.
Refunds on cancellation
- Prepaid orders cancelled before dispatch are refunded in full to the original payment method.
Contact
For cancellation help, email support@halsia.com.
