Frequently asked questions

What does Halsia sell?

Halsia is an online marketplace for baby products and artificial jewellery, with items from multiple verified sellers across India.

What payment methods can I use?

You can pay securely online via UPI, credit/debit cards, net banking and wallets. Cash on Delivery (COD) is also available on eligible orders up to the COD limit.

Do you deliver across India?

Yes. We deliver across India. Delivery charges and the estimated delivery date are shown at checkout based on your address and the chosen delivery option.

Is delivery free?

Delivery is free when your order value crosses the free-shipping threshold for the delivery option; otherwise a delivery charge is shown clearly at checkout before you pay.

Can I track my order?

Yes. Every order shows its status and tracking details under "My Orders" once it has been shipped.

What is the return policy?

If you receive a faulty or wrong item, you can request a return within the return window shown on your order after delivery. Approved returns are refunded to your original payment method.

How do I become a seller on Halsia?

Open "Become a Seller", submit your business, tax (PAN/GST), bank and KYC details, and our team reviews your application. Once approved, your seller account is created and you can start listing products.

Still have a question? Sell on Halsia or browse our catalogue.